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The PS® Company
Building The Predictable Success® Organization

Taking your organization to Predictable Success® (and staying there) is most easily achieved by using a planned, structured approach.

Here, in this department of Predictable Success™ you'll find all the resources you need to help you get your organization to Predictable Success® - and keep it there.


How Your Organization Can Recover Faster Than Your Competitors - and Ahead of the Economy
How Your Organization Can Recover Faster Than Your Competitors - and Ahead of the Economy There will be leading companies, who recover from this economic cycle faster than the average, and there will be laggards, who will trail the others, recovering 'behind the curve'. Which will you be? . . . Read more
Find Your Blind Spots, Make It to September
Find Your Blind Spots, Make It to September My instincts tell me that if your business (or your division, department, project, team or group) makes it through the end of September, you'll make it through this downturn . . . Read more
The Complete Manager 14 of 14: Accountability
The Complete Manager 14 of 14: Accountability The Complete Manager 14 of 14: Accountability |We conclude our series looking at the 'Complete Manager' by by discussing the linchpin that holds it all together; Accountability . . . Read more
Transitioning from a Family Run Business to a Professionally Managed Company
Transitioning from a Family Run Business to a Professionally Managed Company Having started and run over 40 businesses (including a couple of failures), I know from personal experience that successfully making this transition is difficult and challenging. Done right, however, the reward (in terms of unleashed business growth) is far greater than the challenge. . . . Read more
Starbucks Hits Treadmill
Starbucks Hits Treadmill The decision by Howard Schultz to reinstate himself as Starbuck's chief executive highlights the difficulties faced by many once high-flying organizations when growth stalls. To succeed, Schultz' return must accomplish six goals that most returning leaders overlook. . . . Read more
The Complete Manager 1 of 14: Time Management
The Complete Manager 1 of 14: Time Management In the first of our detailed examinations of the competencies of a 'Complete Manager', we start in the 'Productivity' category, beginning with the most fundamental building block of Predictable Success(r)for any manager - personal time management skills . . . Read more
Is Peer Mentoring A Way For You To Accelerate Predictable Success(r)?
Is Peer Mentoring A Way For You To Accelerate Predictable Success(r)? There has been a lot of confusion in recent years about the concept of 'peer mentoring' - mostly because of an upsurge in the use of the term in business publications. This has led to an overuse (and some inappropriate use) of what, used correctly, can be a very powerful tool in your Predictable Success toolkit. . . . Read more
Predictable Success®: The Lifecycle of your Business
Predictable Success®: The Lifecycle of your Business What is Predictable Success and how do you get there? This 23 page white paper details the fundamentals of the Predictable Success® methodology and what it means for your organization. . . . Read more
The Ops Function: Delivering the Magic
The Ops Function: Delivering the Magic This e-book is targeted to your operations employees - the people who deliver your products day-in and day-out. It emphasizes the essential role they play in taking your business to Predictable Success® . . . Read more
Accountability: Owners Vs Renters
Accountability: Owners Vs Renters In this short but informative e-book, Les McKeown teaches everything you need to develop self-accountability amongst your employees. . . . Read more
Cross-Functional Teams - Ebook
Cross-Functional Teams - Ebook Simplifying Complexity: Cross-Functional Teams - 13pp . . . Read more
Retaining Key Employees
Retaining Key Employees This manual and workbook combo provides everything you need to design and implement a complete Predictable Success® employee retention program, from soup to nuts.

Les McKeown takes you step by step through the entire employee retention cycle. . . .
Read more
The Eight Most Common Mistakes Managers Make: 5 Building a Dependency Culture
The Eight Most Common Mistakes Managers Make: 5
Building a Dependency Culture The fifth in our series examining the eight most common mistakes managers make looks at mistake #5: Building a dependency culture . . . Read more
Using Success Factors for Effective Performance Appraisals
Use these template forms to restructure both your job descriptions and your performance appraisals to use the Predictable Success® 'Success Factor' model . . . Read more
The Eight Most Common Mistakes Managers Make: 4 Not Working Cross-Functionally
The Eight Most Common Mistakes Managers Make: 4
Not Working Cross-Functionally The fourth in our series examining the eight most common mistakes managers make looks at mistake #4: Not Working Cross-Functionally . . . Read more
The Eight Most Common Mistakes Managers Make: 3 Not Working Laterally As Well As Vertically
The Eight Most Common Mistakes Managers Make: 3
Not Working Laterally As Well As Vertically The third in our series examining the eight most common mistakes managers make looks at mistake #3: Not Working Laterally As Well As Vertically . . . Read more
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