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Home >> | TCGTMAC - Table of Contents





TCGTMAC - Table of Contents

Printer-Friendly Format

When you purchase TCGTMAC your materials come in four volumes.

Each volume's contents (apart from the Index) are detailed below.

Click on any section below to see more...

Start Here!

- your guide to using the materials

The Complete Guide to Mentoring and Coaching

- the Guide itself,

The TCGTMAC Design Manual

- your integrated 'design notebook' which will build up the profile of your mentoring or coaching program as you work through TCGTMAC, and

The Index

- a complete listing of all the main concepts and ideas explored in TCGTMAC.
 


Start Here!

Welcome
What's Included in TCGTMAC 01
How TCGTMAC Is Structured 02
How the TCGTMAC Materials Interact 09
Using TCGTMAC 11
And Finally... 13
Exercise 0 - Preparing The Ground
Appendix - Navigating & Printing the Download Version of TCGTMAC 21

Or Click here to go back to The Complete Guide To Mentoring and Coaching


The Complete Guide To Mentoring and Coaching

Contents (click on any section to see more):

Section 1: An overview of mentoring and coaching
Section 2: Setting Objectives
Section 3: Identifying protégés
Section 4: Identifying mentors
Section 5: Rules of engagement
Section 6: Reviewing and assessing the mentoring program


Section 1: An Overview of Mentoring and Coaching

Before starting to design an effective mentoring program, it's important to have an overview of the whole process.
Overview03
What is mentoring? 04
Exercise 1 -- Exploring pre-conceptions 08
Let's start with the person being mentored 11
Exercise 2 -- An initial look at protégés 14
What is a mentor? 19
What is the difference between mentoring and managing? 22
Exercise 3 -- An initial look at mentors 24
How does a mentor differ from a coach? 29
Checklist A -- Mentoring or coaching? 31
Exercise 4 -- Mentoring or coaching? 35
Checklist B -- Separating mentoring and managing. 40
What is a 'Buddy program'? 42
Checklist C -- Do you need a buddy program? 44
What is the role of a Program Co-ordinator? 46
What is a steering committee, and should you have one? 47
Checklist D -- Do you need a steering committee? 51
Other stakeholders 53
Exercise 5 -- Identifying stakeholders.54

Or Click here to go back to The Complete Guide To Mentoring and Coaching




Section 2: Setting Objectives

Successful mentoring programs are those that have clear, measurable objectives. Setting the objectives of your mentoring program will help you design the right structure, involve the right people, and measure the right outputs.

Overview 04
The mentoring model -- reprise 05
Why does your organization want a mentoring program? 06
Exercise 6 -- What are the issues you face? 07
Primary Functions introduced 11
Exercise 7 -- Identifying your program's Primary Function 14
Using Primary Functions to design your mentoring program 18
Recruitment 20
Exercise 8 -- Setting objectives for a recruitment-based program 21
Retention 26
Exercise 9 -- Setting objectives for a retention-based program 29
Learning curve 32
Exercise 10 -- Setting objectives for a learning curve-based program 33
Dealing with major organizational change 36
Exercise 11 -- Setting objectives for a change-based program 38
Bridging competency gaps 41
Exercise 12 -- Setting objectives for a competency-based program 42
Converting training to results 45
Exercise 13 -- Setting objectives for a training-to-results program 47
To encourage personal individual growth 50
Exercise 14 -- Setting objectives for an individual growth-based program 51
To facilitate internal hiring and transfers 54
Exercise 15 -- Setting objectives for an internal hiring-based program 55
To accelerate the development of high performers 58
Exercise 16 -- Setting objectives for a high performer-based program 60
To increase the representation of minority interests 63
Exercise 17 -- Setting objectives for a diversity-based program 64
To help low performers improve 67
Exercise 18 -- Setting objectives for a low-performer-based program 68
The development of management 71
Exercise 19 -- Setting objectives for a management development-based program 72
To provide succession and for the development of emerging leaders 75
Exercise 20 -- Setting objectives for a succession-based program 76
For new hires 79
Exercise 21 -- Setting objectives for a new hire-based program 80
To help re-vitalize mid-career executives 83
Exercise 22 -- Setting objectives for a mid-career-based program 84
To assist employees obtain formal qualifications 87
Exercise 23 -- Setting objectives for a qualifications-based program88
Your customized primary function 91
Exercise 24 -- Setting objectives for a customized program 92
Summarizing your mentoring program's primary functions 95
Checklist E: -- One program or many? 97

Or Click here to go back to The Complete Guide To Mentoring and Coaching




Section 3: Identifying Protégés

At the heart of your mentoring program is a relationship between two people. Identifying the right individuals is crucial to a mentoring program's success. This Section begins the process by looking at how to select the first participant -- the protégé.

Overview03
The mentoring model -- reprise 04
Introduction 05
Identifying protégés 06
Step 1 - Establish protégé selection criteria07
Exercise 25 -- Establishing protégé selection criteria13
Step 2 -- Decide if your program should be exclusive or inclusive28
Checklist F -- An inclusive or exclusive mentoring program? 29
Step 3 -- Decide if your program should be mandatory or optional38
Checklist G -- Protégé participation mandatory or optional?39
Exercise 26 -- Finalizing the protégé selection process 40

Or Click here to go back to The Complete Guide To Mentoring and Coaching




Section 4: Identifying Mentors

At the heart of your mentoring program is a relationship between two people. Identifying the right individuals is crucial to a mentoring program's success. This Section begins the process by looking at how to select the first participant -- the protégé.

Overview02
The mentoring model -- reprise 03
Introduction 04
Exercise 27 - Recalling the mentor definition 06
Step 1 -- Review the mentor attributes in light of the program objectives & the protégé profile 07
Exercise 28 - Finalizing your mentor definition12
Step 2 -- Decide how to source the mentors64
Checklist H - Recognizing 'informal' mentors 65
Checklist I - Self-selection checklist69
Exercise 29 - Finalizing the mentor selection process75
Step 3 -- -- Review the mentor selection96
Exercise 30 - Reviewing the mentor selection process 98

Or Click here to go back to The Complete Guide To Mentoring and Coaching




Section 5: Rules of Engagement

Now that we know who the mentors and the protégés are, it's time for them to get the relationship underway.

Overview03
The mentoring model -- reprise 05
Preparing the participants 04
Exercise 31 -- Briefing the participants -- an overview 06
Checklist K -- Briefing Checklist for protégés 15
Exercise 32 -- Briefing the participants -- review 16
Matching the participants20
Checklist L -- Who does the matching? 31
Checklist M -- How will you match the participants?37
Checklist N -- Information required in mentor and protégé submissions42
Checklist O -- Checklist for meeting with mentors & protégés49
Checklist P -- Sample scoring sheet for competency-based matching53
Checklist Q -- On what basis is the matching to be done?53
Exercise 33 -- Matching the participants -- an overview 53
Agreeing the protégé development plan64
Checklist R -- Sample protégé development plan 75
Exercise 34 -- Drafting your Protégé development plan 77
Managing the process79
Exercise 35 -- Anticipating relationship management issues81
Exercise 36 -- Anticipating and minimizing relational difficulties 97

Or Click here to go back to The Complete Guide To Mentoring and Coaching




Section 6: Reviewing and Assessing the Mentoring or Coaching Program

All the hard work has been done -- now it's time to measure the success of your program.
Overview02
The mentoring model -- reprise 03
Introduction 04
Ending the mentoring program effectively05
Exercise 37 -- Ending and continuing mentoring relationships 09
Assessing the effectiveness of the mentoring program11
Exercise 38 --Protégé assessment process18
Checklist S -- Feedback on mentor effectiveness 22
Exercise 39 -- Obtaining feedback on the mentors39
Exercise 40 -- Measuring the success of the mentoring program 62

Or Click here to go back to The Complete Guide To Mentoring and Coaching




The Complete Guide to Mentoring and Coaching' Program Design Manual

Program management01
Program overview and objectives06
Protégés 10
Mentors15
Rules of engagement10
Reviewing and assessing the program 35

Or Click here to go back to The Complete Guide To Mentoring and Coaching



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